Privacy Policy

Information We Collect

We limit collection to information reasonably required to run the Site, respond to messages, and support related operations.

• Technical and usage data: IP address, browser and device details, pages viewed, timestamps, referring pages, and similar diagnostic data generated when you visit the Site.
• Performance and analytics data: Aggregated or event-level telemetry such as page traffic, geographic region estimates, Core Web Vitals, user interaction events (such as donation link clicks and form submissions), and JavaScript exception reports generated when Site errors occur.
• Communication data: Information you submit through Site forms or email, such as your name, email address, and message content.
• Donation redirect context: If you use a donation link, we may receive limited referral context (for example, that a user clicked through from this Site), but we do not receive payment card data from donation processors.

Purposes for Collection and Use

• Operate, maintain, and secure the Site
• Measure Site performance and improve reliability
• Respond to inquiries and follow-up communications
• Maintain operational records and prevent misuse
• Comply with legal obligations and lawful requests

We do not sell personal information and we do not use Site data for third-party advertising profiling.

Consent and Legal Basis (Canada)

We manage personal information in accordance with applicable Canadian privacy requirements, including principles reflected in PIPEDA. Depending on context, collection and use is based on your consent (express or implied), our legitimate operational needs, and compliance with legal obligations.

By using the Site and choosing to submit information to us, you consent to the practices described in this Privacy Policy. You may withdraw consent for future use of your personal information, subject to legal or contractual limits and reasonable notice.

Service Providers and Disclosures

We use service providers that support web hosting, analytics, performance monitoring, and communication workflows. These providers process information on our behalf for limited business purposes and are expected to use appropriate safeguards.

• Google LLC (Google Analytics 4) — traffic and engagement analytics. Data is processed in the United States. GA4 is not configured for advertising or remarketing purposes.
• PostHog, Inc. — event-level analytics and exception tracking. Analytics requests are proxied through our own domain before being forwarded to PostHog servers in the United States. PostHog is not used for advertising.
• Vercel, Inc. — web hosting, deployment, and performance monitoring (Analytics and Speed Insights). Vercel Analytics does not set cookies and does not track individuals. Performance data is aggregated.
• Web3Forms — contact form processing. When you submit the contact form, your name, email address, and message are transmitted to and processed by Web3Forms before being forwarded to us.

We may also disclose information where required or permitted by law, including to respond to lawful demands, enforce Site terms, or protect the rights, safety, and security of LBSAR, our personnel, and the public.

International Storage and Processing

Site data may be stored or processed in Canada and the United States through our service providers' infrastructure. When information is processed outside your province or Canada, it may be subject to foreign laws and lawful access requirements in those jurisdictions.

Retention and Safeguards

We retain personal information only as long as needed for the purposes described in this policy, then securely delete or de-identify it where practical. Retention periods may vary based on operational needs, legal requirements, and dispute resolution.

We apply reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. While no method of transmission or storage is completely secure, we work to reduce the risk of unauthorized access, use, or disclosure.

Cookies and Analytics Technologies

The Site uses cookies and similar technologies for analytics and performance measurement, not for advertising. Specifically:

• Google Analytics 4 sets persistent first-party cookies (_ga, _ga_*) with a typical lifetime of two years to measure traffic and engagement. These cookies are analytics-only and are not used for advertising or cross-site tracking.
• PostHog may use a session cookie and local storage to associate events within a visit and across return visits. Analytics requests are routed through our own domain to limit third-party exposure. PostHog also captures JavaScript exceptions that occur on the Site, which may include page URLs or technical context at the time of the error.
• Vercel Analytics and Speed Insights do not set cookies and do not track individual users. Performance data is collected and aggregated at the network edge.

None of these tools are used for retargeting, behavioural advertising, or cross-site profiling. You can limit cookie-based analytics by adjusting your browser settings or using a content blocker. Disabling analytics cookies will not affect the core functionality of the Site.

Your Rights and Requests

Subject to applicable law, you may request access to personal information we hold about you, request corrections, or ask questions about how your information is handled. To submit a privacy request, use the contact details in the Contact section below.

We may need to verify identity before fulfilling a request and may decline requests where legal exceptions apply.

External Links and Third-Party Services

The Site may include links to third-party websites and services. Their privacy practices are governed by their own policies, not this one. We encourage you to review those policies before providing personal information.

Donations are processed by third-party platforms, including CanadaHelps. When you leave this Site to donate, payment and donor information is collected directly by that provider. LBSAR does not receive or store full payment card details.

Children's Privacy

The Site is not directed to children and we do not knowingly collect personal information from children through Site forms. If you believe information from a child has been submitted, contact us so we can review and remove it where appropriate.

Emergency Communications

This Site and its contact methods are not monitored for active emergencies. Do not use this Site to request urgent rescue or emergency assistance. In an emergency, call 911 or your local emergency services immediately.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or technical changes. Updates will be posted on this page with a revised “Last updated” date.

Contact